Once a project has commenced, Orbit X Media Pvt. Ltd. does not offer refunds under any circumstances. By agreeing to start a project, you acknowledge that work has begun, and costs have been incurred, making refunds impossible.
In the unlikely event that Orbit X Media Pvt. Ltd. fails to deliver the project as agreed, we will issue a full refund. This refund will only be provided if the failure is due to our inability to complete the project as per the initial agreement. The refund will be processed within 3 days.
No refunds will be provided for any completed milestones, partial work, or services already rendered, even if the client decides to terminate the project prematurely.
If there is any disagreement regarding the delivery or quality of the project, Orbit X Media Pvt. Ltd. will work with you to resolve the issue amicably. However, this does not guarantee a refund unless it meets the criteria mentioned above.
